canar.ai
Rankings/NOW/Q3 2023 Analysis

ServiceNow, Inc.

NOW
Q3 2023(NOW Q2 FY2023)Estimated1.5% AI
AI Revenue %
1.5%
AI Fair Value
$727.3M
AI Revenue (Q)
$32.3M
Total Revenue (Q)
$2.1B
Source: SEC EDGAR SEC Filing Filing
View SEC Filing on SEC.gov

Analysis

ServiceNow reported total revenue of $2,150M (Subscription $2,075M + Professional Services $75M) for Q2 FY2023 (three months ended June 30, 2023). Single segment reporting continues. No AI revenue breakout. The Q2 2023 filing describes the platform with 'embedded artificial intelligence (AI) and machine learning (ML) capabilities' but no dollar figures for AI-specific products. Estimated ~1.5% AI attribution = ~$32M / $2,150M for embedded ML features.
Analyzed by claude-opus-4-6

Quoted Figures

Subscription $2,075M, Professional services and other $75M, Total revenues $2,150M
Condensed Consolidated Statements of Comprehensive Income, Three Months Ended June 30, 2023

AI Products Identified (Ring 1)

Predictive IntelligenceVirtual AgentPerformance AnalyticsAI Search

AI-Enabled Items (Ring 2 — Not Counted)

These items use AI but are not counted in the AI revenue estimate because they primarily serve non-AI functions.

ITSM with ML-powered routingNLU-based chatbotText classification

Confidence Tier

EstimatedNo direct AI revenue disclosure — estimated from product mix