ServiceNow, Inc.
NOWQ2 2024(NOW Q1 FY2024)Estimated3% AI
AI Revenue %
3%
AI Fair Value
$1.7B
AI Revenue (Q)
$78.1M
Total Revenue (Q)
$2.6B
Source: SEC EDGAR SEC Filing Filing
View SEC Filing on SEC.govAnalysis
ServiceNow reported total revenue of $2,603M (Subscription $2,523M + Professional Services $80M) for Q1 FY2024 (three months ended March 31, 2024). Single segment reporting. The Q1 FY2024 10-Q describes the Now Platform as 'a cloud-based solution with embedded artificial intelligence and machine learning capabilities.' No AI-specific revenue breakout. Now Assist was commercially available as a paid add-on for ~2 quarters at this point, gaining enterprise traction. The filing mentions a data center useful life change but no AI revenue figures. Estimated 3% = ~$78M / $2,603M reflecting growing Now Assist adoption.
Analyzed by claude-opus-4-6
Quoted Figures
Subscription $2,523M, Professional services and other $80M, Total revenues $2,603M
Condensed Consolidated Statements of Comprehensive Income, Three Months Ended March 31, 2024
AI Products Identified (Ring 1)
Now Assist (GenAI)Predictive IntelligenceVirtual AgentAI Search
AI-Enabled Items (Ring 2 — Not Counted)
These items use AI but are not counted in the AI revenue estimate because they primarily serve non-AI functions.
GenAI case summarizationText-to-codeAI-powered self-serviceML-powered ticket routing
Confidence Tier
EstimatedNo direct AI revenue disclosure — estimated from product mix